What are the potential benefits?

Coaching can help individuals and teams achieve their full personal and business potential.

Individuals:

• Identify current strengths
• Identify skills they may wish to develop
• Develop a personal action plan
• Commit to performance improvement
• Experience greater levels of personal motivation and engagement.

Teams:

• Role model positive team working to other teams in the organisation
• Achieve higher levels of productivity and creativity
• Focus on excellence, creating a strong desire in employees to achieve excellent results.
  

The Organisation:

• Enhance managers' and executives' ability to achieve key business results.
• Form an important part of the 'employer brand', sending positive messages to the recruitment market about the type of organization recruits are joining.
• Positively impact the culture of the organisation.

What's the Process?

Managers and executives work with coaches whose role is to focus, encourage and challenge them, with the sole objective of helping them identify their own solutions and action plans. This encourages independent creative thinking and innovation. The coaching process helps individuals identify relevant skills and to achieve personal and business goals.

Where greater self awareness may help, appropriate psychometric tools are used to provide more information on such aspects as key strengths, motivations and abilities.

Confidentiality

Unless agreed otherwise with the client it would normally not be expected that the Coach would be free to discuss with the client's manager and/or Human Resources Department the content of the coaching.

Psychometrics to support coaching

Using psychometric questionnaires can bring an additional level of information to the coaching process. They can provide a large amount of information in a relatively short timeframe, and as such can make the coaching process even more productive.

Those measuring personality characteristics can help to explain certain preferences at work, such as how comfortable someone might be being the centre of attention, working with detail, or coping with crises for example. They can help to identify potential sources of pressure and ultimately stress when the work routine requires patterns of behaviour which are outside the individuals preferred approach. In these situations, the coach can work with the individual to help them identify ways of dealing with this effectively, ensuring higher levels of job satisfaction and productivity.

Other personality questionnaires can focus on personality 'type', and can also help explain preferred behaviours at work. The Myers Brigs Type Indicator (MBTI) is a well respected example of this. These can provide a sound basis for exploring how to improve relationships between individuals at work, and teambuilding when creating new teams, such as new product development, or project teams.

Motivation questionnaires can help to identify key strengths and how well these are used at work. By focussing on these strengths, rather than the more traditional approach of concentrating on weaknesses, or `development areas', individuals experience higher levels of motivation and confidence, thus paradoxically are better equipped to address those less developed areas.


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